Unless special circumstances arise, orders will be processed and shipped within 24-48 hours after we receive the orders. individual orders may be delayed due to temp shortages. All orders are shipped out via UPS or USPS or FedEx.
1. We provide complimentary ship services, manner of speaking time 5-7 Business days.
2. Orders can not be canceled when it has been shipped.
3. Tracking numbers will mechanically be emailed to the customer once the order is shipped.
4. Please make surely to provide your correct embark address when placing your order, orders can lone be shipped to the savoir-faire provided to us and no changes can be made once the order has been processed and shipped.
5. ship is only valid for shipping addresses in the United States（excluding Alaska, Hawaii, Puerto Rico, and Guam）.
6. We do not deliver to FPO, APO, and PO Box addresses.
Zimtown.com accepts Paypal, Visa, MasterCard, Discover and America Express.
Zimtown.com secured by Godaddy SSL, all data we collect is secured.
If you ‘re ineffective to complete payment, please use another credit calling card or try with a different browser or change another network environment.
If issues calm remain, you can contact our customer service staff ( [ e-mail protected ] ) to consult.
Return Procedure 1. Contact the customer servicing athletic supporter of Zimtown, explaining why you want to return the products. ( Provide us with refer videos or photos if you think it is an unsatisfactory product. ) 2. Our customer overhaul patron will send RL to your electronic mail. 3. Print the return label（RL）out and send back the master package within 30 days. differently, the RL will become invalid. 4. Zimtown would process the refund in 2 days. It may take 5-7 clientele days for you to receive the refund from the bank.
Return Policy token must be returned within 30 days, and the refund will be given as money back. All NON-seller mistake returns for refund are topic to 20 % re-stocking tip. ( including buyer Just did n’t like it, Ordered by mistake, Found a better price, Changed take care or Does n’t fit, etc. All products returned must be in original boxes and 100 % arrant, with ALL original pack materials, all manuals, and other accessories, otherwise return will be refused. Any shortages, errors, or damages made to the cargo must be notified our customer avail before returns.
Return Information Most products on Zimtown are returnable arsenic long as you return all master box, paperwork and parts in newly and idle condition. You can return them for rid only when there are manufacturing defects or Zimtown ‘s mistakes. To return a merchandise, you should ask for a prepay return shipping label（RL）. Please note there is a meter limit : in 30 days since you receive the intersection.
When we will process the refund 1. We would refund you in 2 days if the products have n’t been shipped out ; if the products are already on department of transportation, we won ’ deoxythymidine monophosphate begin to refund until we receive and examine the refund products. 2. All refunds will be returned to the same credit tease which is used to pay the order or the Paypal report.
How much we will refund 1. We will amply refund when there is quality problems or mistakes caused by us such as ship the faulty product, damage, etc. 2. We will only return 80 % if you return it for personal reasons such as you chose the ill-timed product, you do n’t need the product anymore, you find the lawsuit is not suitable for your products, etc. 3. The holy order can be canceled for unblock if it hasn ’ metric ton been shipped.
Below situations will charge a shipping fee for returning and resending
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1. You cancel the regulate when the box has been shipped. 2. You refuse to receive the software when it arrives other than the cause that the package is badly damaged during cargo.